Cancellation Policy
- Cancellations must be made at least 30 days prior to arrival to receive a refund of the deposit.
- Cancellations received less than 30 days prior to arrival are not refundable.
- A $25 processing fee will be charged for all cancellations.
Parking Information
A maximum of 4 vehicles are allotted in the garage and driveway. All trailers, boats, and campers must park in the lot across the highway. Directions will be given at check-in.
Smoking Policy
Smoking is not permitted and will result in a $250.00 fee.
Where do I get my key?
Bay Harbor Village Hotel Front Desk located at 4160 Main Street. 8am – 12am
pet Policy
No pets are allowed and will result in a $250.00 fee.
What is the minimum reservation length?
May – October 4 night minimum.
November – April 2 night minimum with the exception of December 24th – 31st with a 4 night minimum.
(This will be different for the long term homes in the gated communities once they are added)
when is check-in & out?
Check-in: 5pm
Check-out: 11am
Quiet Hours: 11pm – 8am
What is provided?
We provide linen for all bedding, towels, soap, shampoo, conditioner, paper towels, toilet paper, dish soap, dishware, cookware.
(I don’t think all of these will be provided for the long term homes in the gated communities once they are added)
what are the amenities hours?
Access to Sunset Beach
Access to Swim Club at Bay Harbor Village Hotel 7am- 11pm
Access to Fitness Center at Bay Harbor Village Hotel 24 hours
housekeeping policy
Housekeeping services are not provided during your stay. Housekeeping services can be purchased for $40 per hour/housekeeper with a minimum of one hour. Departure housekeeping cleaning services are included with your reservation.